Evorio Digitally Transforms UKExpertMedical
UKExpertMedical, provide services to the Legal Industry, providing expert witnesses and medico reporting services for Medical Complaints. With approx. 80 staff, they are based mainly across two offices in Manchester and Lincoln.
Included within the group structure are several companies including:
- UK Expert Medical / UK Expert Digital
- The Brain Injury Group (BIG) / TDS Law
- Veterans Welfare Group (VWG)
UKExpertMedical are in a period of growth and were looking for a company that could ensure their IT Solutions were able to scale alongside the business. Clare Harrison, having worked with Evorio during her time at a previous company, recommended them for the project, and work soon began.
“I really liked how Evorio approached the project with an operational mindset, instead of a purely technical mindset, which is how most IT companies approach projects.”
Clare Harrison, Head Of Strategy, UKE
The Challenge
UKE’s existing set up consisted of:
- An On-Premise Server with 14TB of data running off an old Synology NAS solution
- End of life Network Equipment
- Myriad of software from organic growth
- Both offices working from different IT systems
- Inability to work remotely
The concerns:
- Constant Downtime due to storage size
- Duplication of documentation and no single source of truth
- Concerns around existing cyber security protection
- No DR Plan and lack of backup protection across all assets
- Spiralling IT Costs
- Unplanned Office Move
“Evorio might not be based 5 minutes around the corner, and we have contact via teams, phone and via email, but the team is willing to come and see us if necessary, in both our Manchester and Lincoln offices”
Clare Harrison, Head Of Strategy, UKE
Evorio’s Solution
Following on from our initial audit, their existing IT supplier handed in their notice, with one week’s notice. This meant we had to provide support to a poorly implemented solution, whilst implementing a new environment.
Rather than purchase new servers, which would require ongoing maintenance and a complicated network setup, we migrated services to Microsoft Azure Virtual Desktop (AVD). This provided a stable and secure environment, with no large up-front costs.
We then completed office moves for both Manchester and Lincoln offices, implementing new networking and Wi-Fi solutions. Our technical solutions included:
- Migrating Sage50 to a Virtual Server, accessible via the AVD
- Enrolling all devices into Microsoft Intune and deploying Microsoft Defender. Security was further enhanced with use of conditional access and Intune security policies.
- Creating Domain Trusts between the Groups
- Implementing an archiving solution to reduce storage costs whilst retaining required data.
- Deploying ‘bullet proof’ backup solutions and implementing a DR Plan.
“Our staff are really seeing the benefits, the ease of use, the security. We threw a lot of different things into the mix with an unexpected office move, but after Evorio’s help, our staff are happy, working and are more adaptable to things that can arise.”
Clare Harrison, Head Of Strategy, UKE