Regardless of size, there is no firm that won’t, at some point or another, experience IT difficulties – that’s why it’s crucial to have a good team managing your data and technology. But what are the benefits of an MSP (Managed Service Provider) compared to an in-house IT team?
Take a look below to see why we’re so passionate about helping law firms and solicitors with their IT.
Response Times & Expertise
We understand that with clients relying on you, often urgently, the uptime of your systems is a major priority. Response time to your critical, or even routine, issues is where an MSP excels, because your IT is our business. At Evorio, we aim for a 15-minute response time to any tickets raised to us – that means that within 15 minutes of reporting an issue, you’ll be talking to an expert who can either fix your issue there and then, or provide you with an alternative while they work on a resolution.
Raising a ticket is as easy as giving us a call, or emailing our dedicated, UK-based support team.
Security & Compliance
Whether you’re a small firm or a large LLP, you’re no doubt dealing with a mountain of sensitive data, and keeping it secure and compliant is of paramount importance. Evorio is not only Cyber Essentials certified, but we’re also ISO:27001 compliant, which means that we have the necessary security protocols in place to manage and protect confidential data…which should help you sleep better at night.
We’re proud to partner with experts to help make sure your firm stays compliant and secure with governing data policies.
Evorio also offers cyber security awareness training to make sure that your systems (and users!) are air-tight, as well as disaster recovery and data backup plans in the unlikely event that the worst happens.
As a solicitor or barrister, why should you need to be an IT expert? Leave it to an MSP.
They come with a broad base of experience, and are ahead of the curve with the latest innovations, meaning they can provide proactive IT support and strategy.
In our case, we can also offer experience in the legal sector itself. We understand how firms work and the software they use, such as Proclaim Case Management, Mattersphere etc.
Additionally, as a Microsoft Silver Partner, Evorio has experience with the tools that you may already be using, such as Teams, SharePoint, and Outlook.
Peace Of Mind
IT works best when you’re not thinking about it. As an MSP, we pride ourselves on keeping things running smoothly and keeping the noise out of your way; with 24/7 monitoring services, we sometimes fix issues before you’re even aware they exist.
With an MSP, you can rest assured that your business is in safe hands, protected and secured by a friendly team of expert engineers.
Your IT is our business.
For more information on how Evorio can help your firm, click below!