What Is Dynamics 365?
Dynamics 365, also known as just ‘Dynamics’ is Microsoft’s answer to CRM. It’s a central business system which handles your typical CRM data, like leads, contacts, accounts and opportunities.
The difference between Dynamics 365 and any other CRM lies in it’s ties with the rest of the Microsoft 365 ecosystem, and the ability to customise and bespoke Dynamics as much, or as little, as you want.
Why Choose Dynamics 365?
Picking the right system for your business is crucial. We think Dynamics 365 is the best fit for most businesses, for 3 key reasons.
Adoption Is A Breeze
It’s built for Microsoft 365 users, and sits within that ecosystem as a bolt-on – so your team gets comfortable fast and adoption comes naturally.
It's Tailored For Your Needs, Whatever They May Be
Dynamics 365 can be as bespoke as you need it to be. Want something quick and off the shelf? No problem. Need something more bespoke to you? We can help with that too.
It's Automation And AI-Ready
Dynamics 365 is built for automation, allowing you to create workflows to automate tasks like email sends with action triggers, couple this with specialty AI features that put Dynamics on the cutting edge of business systems.
Dynamics 365 Vs. Salesforce & HubSpot
| Features | Dynamics 365 | Salesforce | HubSpot |
|---|---|---|---|
| Customisation | Deep & rich | Deep, but complex | Simpler, but easier |
| Sales Management | Strong forecasting | Strong forecasting | Good, but much simpler |
| Marketing Automation | Addons available | Complex but powerful | Bigger focus |
| Analytics | Power BI integration | Advanced but complex | Simple, but good for start-ups and small businesses |
| Integrations | Microsoft 365 built-in, other APIs available | Largest marketplace | Broad range, marketing focused |
| Ease Of Use | Moderate, but familiar for Microsoft 365 users | Steep learning curve, extensive training required | Easy & simple, but with limited features |
| Implementation | Medium commitment & cost to set-up | High & ongoing commitment & cost | Quick & cheap to get up and running, with less customisations |
| Licence Cost* | £50 – £80 per user, per month | £80 – £100 per month | £77 – £130 |
*Prices listed are for Dynamics 365 Sales Professional & Sales Enterprise respectively, Salesforce and HubSpot prices are for the closest comparable licence for each, based on feature-set. Other addons are available for all 3 systems for different departments (e.g. Customer Service), at extra costs.
What's Your Need?
Marketing
Smart, Targeted & Fully Integrated Marketing
- Track ROI
- Tailor Your Audiences
- All-In-One Unified System
Sales
Spot Your Next Sale
- Close Sales On-The-Go
- Accurate Pipeline & Forecast Management
- Monitor Your Team's Sales Activities
Customer Service
Efficient And Organised Responses
- Streamline Ticketing Processes
- Visibility Of Progress Against KPIs
- On-Time Responses That Keep Customers Happy
Field Service
Organisation On-The-Go
- Keep track Of Work Orders
- Monitor Stock Levels
- Keep Your Mobile Workforce Connected
Book A Free Demo
“Having worked with the Management Team at Evorio both at Airwave Europe Ltd and previously at Trident Microsystems Ltd I would not hesitate to recommend their services to any other potential clients.”
Paul Chambers
Director, Airwave Europe