Field Service For Dynamics 365 CRM
Right Place. Right Time. Right Kit.
Ensure your frontline workforce is at the right place, at the right time, with the right information they need to get the job done.
Smarter Scheduling
Manage jobs with an intuitive drag-and-drop, colour-coded scheduling board. Employ the latest AI technology to automatically calculate the most efficient routes, and send the right engineer to the right job.
Advanced Mobile Capabilities
Give your workforce the crucial capabilities they need, whether their in the office or on the road. Accept bookings, update work orders and even upload images for digital sign-off, all from your mobile device.
Improved Customer Communication
Automatew customer communications, like emails and SMS messages, keeping them informed every step of the way. Integrate tailor-made customer portals to give your clients more freedom and visibility.
Proactive Support
Proactively monitor customer devices using cutting-edge Internet Of Things (IoT) technology, allowing you to solve, or even predict, issues completely remotely, including scheduling on-site repairs before the customer experiences a fault.
See How Dynamics For Field Service Can Help You With Our Real World Case Study
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“Evorio is an honest, open and transparent company. They demonstrated the ability to deeply understand our business processes and translate that information into a very successful CRM implementation.”
Peter Swanson
Managing Director, Intertronics